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SPRINGFIELD BUSINESS JOURNAL ·

BOOK OF FACTS-27

FALL 2018

DEMOGRAPHICS

Here are the top three personas, by percentage, out of eight generated

in a report by Voice using human and artificial intelligence.

THE TIME CONSUMER

20.6%

"I need to fill the gap when you

can't hold my attention."

CORE BEHAVIOR

Needs:

• Distraction

• Trust

• Knowledge

Drivers:

• Escape

• Loyalty

• Preparation

CORE BEHAVIOR

Needs:

• Immediacy

• Assistance

• Trust

Drivers:

• Access

• Organization

• Loyalty

CORE BEHAVIOR

Needs:

• Improvement

• Uniqueness

• Immediacy

Drivers:

• DIY

• Passion

• Access

Focus:

• Entertainment

Likes:

• News

• Online Gaming

KEY OBSERVATIONS

• Includes logins for various

online browser games

• Interested in learning how to

mod, hack and exploit games

• High-school level student resources

KEY OBSERVATIONS

• Farming, livestock and

agriculture supply

• Beauty, home décor and

lawn care information

• Senior living community interest

• Coupon aggregators

KEY OBSERVATIONS

• Lifestyle, cooking, and other

experience-based blogs

• Peer-based teaching advice

and information

• Online teaching supply retailers

• Minor interest in health and nutrition

Focus:

• Entertainment

• Design

Likes:

• Information

• Online Shopping

Focus:

• Entertainment

Likes:

• Information

• Online Shopping

THE INDEPENDENT

19.1%

"I need access to resources that

help me be more self-reliant."

THE EDUCATOR

18.4%

"I need resources to do the job."

Source: Voice by CultureWaves and Dstillery

CONTENT DRIVERS

CONTENT DRIVERS

CONTENT DRIVERS