Murney Letter Twenty years ago Missouri State was still Southwest Missouri State, no one had ever heard of an iPhone, and Murney Associates, Realtors was just an idea. A group of seven agents started Murney Associates in 1997 and since then, we’ve grown to almost 600. Our growth didn’t happen overnight, but it did move quickly. By 2000, we were the market leader in Southwest Missouri and we have been every year since then. We’ve been recognized locally, nationally and internationally for the business we’ve created. In 2016, we helped 5,354 families find the home of their dreams. We sold over 2,000 more units than our nearest competitor in 2016 and continued a prominent lead in market share in the Ozarks. We’ve always aspired to exceed the expectations of our clients by providing the most comprehensive service possible. One of the ways that we achieve this is through our training. Murney agents are trained by the most experienced brokers in Southwest Missouri from the first day they join our company. We have created a training program that allows our agents to enter the real estate market with the knowledge and expertise needed to usher their clients through the largest financial transaction of their lives. Since the 1990s, Springfield has grown a lot too. Dozens of prestigious companies have sprung up and others have expanded. As the city has become more of an industrial center, more people have moved into the area. We possess the largest international network in Southwest Missouri and we’ve helped thousands of people move into the Greater Springfield Area to pursue employment. We also value technology very highly at Murney Associates. As the landscape of business becomes more and more digital, we’ve stayed ahead of the curve in providing innovative options for our clients and agents. We believe that great customer service and cutting edge technology go hand-in-hand in the real estate industry and we’ve always aspired to have the best tools in the market. A lot has changed since we started 20 years ago, but our mission hasn’t. We will continue to be here to help families find their place in this wonderful region. We will continue to strive to exceed the expectations of our clients, and we’ll continue to seek out trends to give our clients the most comprehensive service possible. We’re extremely grateful for the opportunities we’ve been afforded in the past 20 years and we’re looking forward to the next 20. Twila Hillme CEO Twila Hillme Celebrating Twenty Years in the Ozarks REAL ESTATE