APRIL 8-14, 2024 APRIL 8-14, 2024 · VOL. 44, NO. 39 $2.50 · SBJ.NET YOUR BUSINESS AUTHORITY SINCE 1980 TAWNIE WILSON SPECIAL EDITION INSIDE COMING SOON Moxy Springfield Downtown General Manager Jan Vanco, left, and Tim O’Reilly, CEO of O’Reilly Hospitality Management, discuss some of the soonto-open downtown hotel’s amenities and design. Credit knock highlights insurance pressures by Karen Craigo · kcraigo@sbj.net Credit rating agency AM Best downgraded the financial strength rating of State Farm General Insurance Co. to B (fair) from A (excellent), according to a news release from AM Best. Additionally, the agency downgraded the long-term issuer credit rating of the company to Bb+ (fair) from A (excellent), while revising the outlook for the long-term ICR to negative. Springfield Business Journal published a brief about the downgrades in the March 29 installment of Today in Business. The news may have sounded closer to home than it was, however, as industry publication The Insurer explained that State Farm General Insurance Co. is the unit of the personal lines giant that provides homeowners insurance only in the state of California – meaning policyholders in Missouri were not directly impacted by the downgrade. Nationally, however, nearly everyone is experiencing a Presented by Moxy Momentum See MOXY on page 28 Officials expect new downtown hotel will open within a month by Mike Cullinan · mcullinan@sbj.net A hotel project several years in the making is nearing a conclusion in downtown Springfield. The newest entry in Marriott International Inc.’s (Nasdaq: MAR) Moxy Hotels brand, Moxy Springfield Downtown, is expected to open by late April or early May, according to hotel officials. The eight-story, 98-room hotel will be the first Moxy to launch in Missouri, said Tim O’Reilly, CEO See PRESSURES on page 42
APRIL 8-14, 2024 2 · SBJ.NET Mark Your Calendar! sbj.net/Connect Engaging Presentations • Networking Opportunities Tickets on sale soon! The area’s premier business education and networking event, featuring flagship SBJ brands September 19, 2024
APRIL 8-14, 2024 SPRINGFIELD BUSINESS JOURNAL · 3 CONTENTS Read profiles of the 2024 class. page 9 Men of the Year Open for Business An art gallery relocates to downtown Nixa. page 4 Business Spotlight A salon owner will soon graduate from a Goldman Sachs small-business program. page 6 Election Coverage Voters choose three candidates for the Springfield school board. page 8 Opinion Page Digital Editor Geoff Pickle hopes the Kum & Go name will stick around in the S pringfield area. page 39 Physician tapped as CEO of Jordan Valley by Karen Craigo · kcraigo@sbj.net The Jordan Valley Community Health Center has had one leader since its inception in 2003, but on June 1, President and CEO Brooks Miller is stepping away. Succeeding him is Dr. Matthew Stinson, who has been with the federally qualified health clinic for 17 years. Stinson is currently vice president of primary and behavioral health services – but in the future, as now, he intends to continue seeing patients. Stinson joined JVCHC in 2007 as a family physician, and he was named medical director in 2010. In 2014, he joined the executive team, where he played a strategic role in the expansion of programs like the Express Care walk-in clinic, as well as integrated behavioral health care and optometry services, according to a news release from the health center. “When I started at Jordan Valley, which was 17 years ago, I would say that Brooks probably didn’t foresee that we were going to be the size that we are now,” Stinson said in an interview. “And I hope by the time that I’m stepping out of the role that I’ll be able to say the same thing.” He noted the center sometimes has to take note of present challenges and rise to meet them as it embraces its mission to improve the community’s health through access and relationships. “The beauty of Jordan Valley is that we can modulate and change to what the needs of our community are, and those needs are going to change over time,” he said. “We don’t want to miss that part of the mission of making sure we meet the needs of the community that we’re in.” As a federally qualified health center, JVCHC provides comprehensive services for underserved people, regardless of their ability to pay. Services are available with a sliding scale fee. “We’re founded on access – we wanted to provide access to care for medical, dental and behavioral health,” Stinson said. “Now we’ve grown to be more than that.” One example is a full range of oral health care for patients of all ages – services like full-anesthesia oral health surgery and mouth rehab for children, he said. Dental care is the area where Stinson believes Jordan Valley has made the biggest impact. “That’s not something we’re going to change,” he said. “That needs to continue to grow because we still have needs to meet there.” Miller recalled that when he came to Springfield in 2002 to help establish Jordan Valley, there was only one FQHC in southwest DOCTOR IN THE HOUSE Dr. Matthew Stinson, a practicing physician, will become CEO of Jordan Valley Community Health Center on June 1. See CEO on page 37 Dr. Matthew Stinson to be second leader since its founding in 2003 LORE aims to write story for 10-county region by Karen Craigo · kcraigo@sbj.net A name has been announced for the collaborative group of industry leaders charged with leading a regional rebranding effort. Leaders for Ozarks Region Evolvement, or LORE, is a new nonprofit organization with member commitment from multiple CEOs in the Springfield area, but organizers have not yet announced member names. The announcement was made at the April 3 Think Summit event, sponsored by Biz 417 magazine, in a session by development official Dean Thompson, executive director of regionalism and economic development for the Springfield Area Chamber of Commerce and vice president and chief economic development officer for City Utilities of Springfield, and nonprofit leader Erin Danastasio, executive director of the Hatch Foundation. In a January interview with Springfield Business Journal, Thompson said he was on the phone with leaders to gauge interest in the new nonprofit organization, unnamed at the time, to focus on workforce development, quality of life and branding. Apparently, people picked up the phone in C-suites across the region, because the group now has a website, OzarksLORE.org. Danastasio said enthusiasm among Think Summit participants was high, both for the organization and its name. “The word lore by definition is really about storytelling,” she said. “That was the inspiration behind that piece – telling our region’s story.” Key to the name is the word evolvement, she said. “Just because we are focusing on one initiative right now doesn’t HEATHER MOSLEY See LORE on page 30
APRIL 8-14, 2024 4 · SBJ.NET NEWS By Mike Cullinan, Reporter New business, new location, new owner? Send your info to newbusiness@sbj.net Lucid TLC Arts A crystal jewelry maker who started on Etsy expanded April 1 with a storefront at 1943-A S. Glenstone Ave. Mystical Thoughts LLC owner Seder Kojdecki said opening a brick-and-mortar shop has been a goal since she started her business in 2021. The store is in a retail center with tenants such as Dancing Mule Coffee Co. and To The Nines Tattoo LLC. Kojdecki, the company’s lone employee, said startup costs for the storefront were nearly $5,000. She signed a one-year lease for $1,100 per month with Petrol Properties for the 900-square-foot space. The Mystical Thoughts shop offers wire-wrapped crystals – Kojdecki’s flagship product – along with incense, cauldrons, tarot decks and books. A secondhand section includes vintage clothes and candlesticks. Most crystals are $5-$25 and books are priced $7-$20. Kojdecki also plans to host crystal and jewelry workshops. She started Mystical Thoughts online, selling handmade crystal jewelry and spiritual tools, and said she had been conducting popup events as the business caught on. After opening a brick-and-mortar flower shop in the Rountree neighborhood in 2021 at 1423 E. Cherry St., Ste. 101, Fleur Floral Studio LLC transitioned Dec. 11 to a home-based venture. Rose Cochran, who co-owns the business with husband Garrett, said spending more time at home with her two children, both under the age of 3, was a primary motivator for the decision. While the shop no longer offers daily floral arrangements, she said it does continue to provide a monthly floral subscription of a seasonal wrapped bouquet for $55. Cochran said Fleur’s primary focus now is floral designs for weddings and other events. It also sells custom arrangements via its website. Additionally, the Cochrans still own do-it-yourself candle shop Heirloom Candle Bar at 400 W. Walnut St., which opened in 2022. Artist Tiffany Collins moved her Nixa art gallery, Lucid TLC Arts LLC, to a new location on Feb. 28. Now downtown at 111 S. Main St., the gallery was previously located at 214 N. Massey Blvd., in the Fountain Plaza shopping center. A Nixa native, Collins is the lone employee in the 1,800-square-foot space, where she sells artwork created by herself and 20 other artists. Collins said aside from her paintings at Lucid TLC Arts, she creates murals and window paintings for businesses and does face paintings at events. Collins declined to disclose lease terms or relocation and renovation costs at the new shop, formerly occupied by Luk Boutique, which shuttered. The shop also has a studio classroom, which hosts art classes for all skill levels. Classes include drawing and watercolor acrylic. Collins said she also hosts monthly classes at 14 Mill Market in Nixa. Additionally, the gallery sells art supplies such as brushes, paint, canvases and artist instructional books. ☎417-755-3724 LucidTLCArts.com Mystical Thoughts Fleur Floral Studio ☎417-763-1968 MysticalThoughtsShop.square.site hey@fleurfloralstudio.com FleurFloralStudio.com OPEN FOR BUSINESS Tiffany Collins KATELYN EGGER Available 24 hours a day, 7 days a week, including holidays, for children ages 6-17. Call 417.799.7474 for your FREE assessment today. perimeterspringfield.com PROVIDING HOPE. TRANSFORMING LIVES. Your child is your world. Find hope on their behavioral health journey. News releases and tips sbj@sbj.net Newsmakers Hires, promotions, awards and achievements newsmakers@sbj.net From the Ground Up Construction projects construction@sbj.net Open for Business Recent business changes, additions newbusiness@sbj.net Lists lists@sbj.net Guest Columnists ctemple@sbj.net HERE’S WHERE TO SEND IT. GOT NEWS? MORE PHOTOS AT SBJ.NET
APRIL 8-14, 2024 SPRINGFIELD BUSINESS JOURNAL · 5 Send your company’s new hires, promotions, awards and achievements to newsmakers@sbj.net or click “Talk to SBJ” on our homepage. Please include job titles and relevant career and educational experiences. We’ll publish high-resolution color photos attached as space permits. LET US KNOW by Geoff Pickle · gpickle@sbj.net Athletics Missouri State University hired Cuonzo Martin as its new head basketball coach. Martin led the MSU Bears basketball team 200822 and has a career record of 264-198 in 14 seasons as a Division I head coach. Banking & Finance Arvest Bank in Springfield selected three new branch sales managers. Parker Davis was promoted to branch sales manager at the company’s Republic Road branch, with Jen Eldridge joining Arvest in the same role at its National Avenue location and Shelby Monnig at its Sunshine Street branch. An Arvest employee for three years, Davis has a bachelor’s in mathematics from Drury University. Eldridge has an associate degree from Ozarks Technical Community College and a certificate in business and commercial lending from the American Bankers Association. Monnig has 10 years of industry experience and an associate degree in general education from OTC. Chambers of Commerce The Ozark Chamber of Commerce hired Chris Russell as president and CEO. He takes over for Ashley Johnson, the organization’s interim leader since late last year who is continuing to serve the chamber as a board member. Russell previously led the Nixa Chamber of Commerce for five years. Health Care Citizens Memorial Healthcare’s Butterfield Residential Care Center appointed Ash Carrel as administrator and Stacy Black as activities director. Carrel, who succeeds the retiring Tammie Callaway, has 23 years of experience in the health care industry. A licensed nursing home administrator, Carrel has a bachelor’s in gerontology and an MBA from Missouri State University. Black, who has health care experience in marketing, data coordination and serving as an executive assistant, has a bachelor’s in design from MSU. Information Technology Jack Henry & Associates Inc. (Nasdaq: JKHY) is promoting Greg Adelson to CEO, effective in July. He’ll retain his president position he took on in early 2022 in addition to the CEO job. Adelson joined Jack Henry in 2011 as group president of the company’s iPay division and was promoted to general manager of JHA Payment Solutions in 2014. He became chief operating officer in 2019. Marketing The city of Ozark hired Benjamin Ward as communications manager. He previously led internal and external communications for Adult & Teen Challenge USA and has a decade of experience in the communications field. Nonprofit Community Foundation of the Ozarks issued $120,000 in grants to six collaborative projects. Projects receiving $30,000 apiece are CASA of Southwest Missouri, in partnership with the Greene County Juvenile Office and Missouri Department of Social Services’ Children’s Division; Generations Village, in partnership with FosterAdopt Connect and MSU’s Center for Ozarks Poverty Research; and United Community Change, in partnership with Central High School and Study Alternative Center, MU Extension, Hamra Enterprises, U.S. Department of Agriculture and several urban farms. PFLAG Springfield, in partnership with the GLO Center and Sarah Fry Counseling, received $11,000; League of Women Voters of Southwest Missouri, in partnership with Leadership Springfield and the Springfield chapter of the NAACP, received $9,600; and Springfield Center for Dyslexia and Learning, in partnership with CoxHealth and Springfield Public Schools, received $9,400. Transportation Columbia-based OATS Inc., dba OATS Transit, promoted Rene Frazier to regional director. In her new role, she oversees 17 southwest Missouri counties and succeeds the retiring Jeff Robinson. Frazier previously was OATS Transit’s operations manager in southwest Missouri since 2018. NEWSMAKERS Send announcements to newsmakers@sbj.net Monnig Carrel Adelson Black Ward Eldridge Martin Davis 3050 S. National 417.881.8822 M-F 9am - 6pm Saturday 9am - 1pm LOCATIONS & HOURS: grovepharmacy.com Drop the Weight with oral drops! Semaglutide is available as sublingual drops for weight loss. Easy drop application under the tongue. Compounded in our lab. Same active ingredient as Ozempic, Wegovy, and Rybelsus. Prices starting at $110/month Prescription Required Frazier
APRIL 8-14, 2024 6 · SBJ.NET by Mike Cullinan · mcullinan@sbj.net Strengthening her business acumen was a goal for Christa Stephens, owner of Inviktus Salon, when she enrolled in a national program last year from Goldman Sachs Group Inc. (NYSE: GS). The businesswoman, who also co-owns Republic-based Black Lab Coffee Co. with her husband, Case Howard, is on the verge of graduating from 10,000 Small Businesses. The program, free to participants, focuses on business growth and provides education to entrepreneurs. Along with the cohort she participated with remotely over eight weeks late last year, Stephens will head to the investment banking company’s headquarters in New York City next month for the program’s graduation ceremony. That will be preceded by a presentation to Goldman Sachs officials about topics such as her growth strategy. “They’re covering my hotel, all my food while I’m there,” she says. “Then we pitch and then we come home, and we’ve graduated with an accelerated MBA degree and I’m really proud of that.” Asahi Pompey, global head of corporate engagement and president of the Goldman Sachs Foundation, says 14,500 small-business owners have graduated from 10,000 Small Businesses since it launched 16 years ago. She appeared in February at State Fair Community College in Sedalia to announce Goldman Sachs’ planned $100 million investment in Missouri to grow the program, according to past Springfield Business Journal reporting. “Think of it as an MBA, free of charge, to small businesses delivered through Goldman Sachs,” Pompey says. Balancing act Stephens says she spent two months in the program beginning in October, balancing classwork with work at Inviktus Salon, which launched in 2010 and has three shops – one in Republic and two in Springfield. “I blocked out my day to be able to attend my classes and do my homework at night. It was eight weeks of hell; I’m not going to lie,” she says. “To try to work 40 hours a week and then go to school another 20 or 30 [hours], I was exhausted.” However, Stephens says the opportunity to understand how to better operate her business was worth it. “Being able to see the inside of my business and financially forecast six years out and look at marketing and look at exit strategies and have growth plan strategies, that kind of stuff is so valuable,” she says. Hair services at Inviktus include haircuts, highlights and extensions, along with spa offerings such as waxing, nails and microblading. Haircuts typically are $46-$120, while coloring begins at $85. The salon is named after the poem “Invictus,” which is said to have inspired Nelson Mandela to persevere through hardship. The ‘k’ in her spelling represents a pair of scissors. Republic remains the flagship store for Inviktus, which Stephens says expanded to Springfield around 2012. She primarily works out of the 4,000-square-foot shop on Waverly Avenue, having purchased the building for an undisclosed price two years ago from Mojo Pie Spalon LLC owner Tony Venute. While eventually planning a design update, Stephens says she’s left much of the former Mojo Pie’s decor intact, lovingly describing it as “eclectic.” It includes a second-floor balcony where Stephens loves to work, as well as a giant fireplace and a room only accessible by climbing a ladder. The company’s Glenstone Avenue shop in Plaza Towers Center is a training center for its junior stylists, Stephens says. “As they come into the salon, we start them out there. We’re actually going to be turning it into a membership salon,” she says, adding prices are still being determined for the concept planned for later this year. “We want to make it to where our junior stylists stay busy, but it’s a membership that people can afford to have their hair cut and maybe roots retouched.” According to the most recent U.S. Bureau of Labor Statistics data, the median hourly wage for hairstylists in 2022 was $16.01. Overall employment for the position was projected to grow 8% from 2022 to 2032. Dream achiever Stephens graduated from Paul Mitchell The School Springfield in 2010, making good on a childhood dream to become a hairdresser. “I’ve always wanted to be a hairstylist since I was little bitty,” she says. “I used to cut all my Barbie dolls’ hair and cut my dog’s hair, cut my own hair, cut all the hair. It was just kind of a given that that’s what I wanted to do.” Jenni Farley, director of education at Paul Mitchell in Springfield, says she remembers teaching Stephens the basics such as how to hold a comb and scissors. Noting the two are now friends, Farley says she quickly recognized the entrepreneurial spirit in Stephens. “My favorite thing was she was so driven and knew in her core she wanted to get out and graduate and open her own business,” Farley says, adding it’s almost an impossible task for hairdressers because they don’t have a clientele starting out. “When you’re going to open a business, you have to be willing to take a risk. Sometimes it works, sometimes it doesn’t.” Farley says Stephens is among salon owners who graduated from Paul Mitchell that she’s invited back over the years to teach students. “Usually about once a quarter, she’ll come back in and donate an hour of her time just teaching new professionals and sharing information and things that have worked well for her in the industry,” Farley says. Inviktus sells professional hair care brand Eufora International. Additionally, Stephens is a regional educator for the company, noting Inviktus switched to Eufora from Paul Mitchell products around five years ago. She estimated Eufora retail sales last year made up roughly 22% of the salon’s $700,000 in revenue. “I’m projecting growth for this year to reach $750,000,” she says. “That’s the goal.” • BUSINESS SPOTLIGHT Getting Savvy Inviktus Salon Owner: Christa Stephens Founded: 2010 Address: 549 E. Elm St., Republic; 2037 S. Waverly Ave. and 1901 S. Glenstone Ave., Ste. C Phone: 417-732-2700 and 417-840-0103 Web: InviktusSalon.com Email: inviktuseuforasalons@gmail.com Services/Products: Haircuts, extensions, enhancements, coloring, microblading, waxing, nails and permanent jewelry 2023 Revenue: $700,000 Employees: 12 HAIR CARE Christa Stephens has added two Springfield locations of Inviktus Salon since launching her business in Republic 14 years ago. MORE PHOTOS AT SBJ.NET TAWNIE WILSON Inviktus Salon owner nears completion of national small-biz program
APRIL 8-14, 2024 SPRINGFIELD BUSINESS JOURNAL · 7 NEWS Veteran banker Shaun Burke dies at 60 Mercy Springfield appoints new president by Geoff Pickle · gpickle@sbj.net Longtime banking industry leader Shaun Burke has died. He was 60. Burke, who was known most recently for his leadership at Guaranty Bank, died April 1 “after a yearlong battle with pancreatic cancer,” according to his obituary posted to GreenlawnFuneralHome.com. “Shaun’s longevity within the industry demonstrates his strong work ethic and dedication to excellence that he passed on to his family and everyone that he encountered,” his obituary reads. Burke, who worked in the banking industry for around four decades, served as president and CEO of Guaranty Bank 2004-22, following tenures at Boatmen’s Bank and Signature Bank, according to past Springfield Business Journal reporting. In 2022, Burke was named president of Guaranty Bank after the company was purchased by Moline, Illinois-based QCR Holdings Inc. (Nasdaq: QCRH) and merged with Springfield First Community Bank, another of QCR’s holdings. Guaranty Bank CEO Monte McNew said in a statement provided to SBJ that Burke was “an integral leader” at the company. “We are extremely saddened by the passing of Shaun. He was not only a great banker, but most importantly, he was truly a great person and leader,” McNew said in the statement. “Shaun was committed to his family, his community and all of us at Guaranty Bank. “We are all better for being a part of his team and knowing Shaun.” McNew said plans for the president’s role at Guaranty Bank would be decided at a later time. Burke in 2021 won the top Legacy Adviser award for SBJ’s Trusted Advisers, and he was one of the publication’s Men of the Year honorees in 2015. He was involved with organizations such as the American Bankers Association, the Federal Reserve Bank of St. Louis’ Community Depository Institutions Advisory Council and the Missouri Bankers Association. “I discovered that I was passionate about helping people achieve their financial goals and objectives and steadily progressed in the business of banking,” Burke said for his Legacy Adviser profile. “I have advised and assisted countless business owners to help them build and create successful, thriving businesses that have served and grown our communities. I have also had the privilege to lead and coach a team of the next generation of commercial bankers that have helped to serve and grow our business communities. “The impact will be realized for decades to come.” In the SBJ Men of the Year profile from 2015, Guaranty board member Tim Rosenbury recalled Burke’s work in growing the institution from a local savings association into a full-service commercial bank, noting he “rebuilt the organization steadily and consistently” amid a period that included “a significant devaluing of bank stocks, unprecedented increases in federal banking regulations and increased competition.” “Though much of Guaranty’s success has been due in large part to his leadership, Shaun will quickly deflect praise to the team of banking professionals he has assembled and to his board,” Rosenbury said at the time. “He has an inner drive for the success of the companies he leads, combined with a sincere humility that makes him approachable and generates loyalty.” • by SBJ Staff · sbj@sbj.net Mercy Springfield Communities has promoted from within for a new president. John Myers, chief operating officer for Mercy Springfield Communities, is taking on the president role previously held by David Argueta, according to a news release. Argueta was named as president of Mercy Southwest Missouri, a region that includes the Springfield market, last month. “I’ve worked in various health care systems, and I’ve seen firsthand how this region is different. This is a hub for medical care for thousands of patients, and we keep growing,” Myers said in the release. “I’m honored and excited to be part of that growth and to help Mercy meet the changing needs of the patients who rely on us here in Springfield and beyond throughout the larger region.” Myers joined Mercy in 2022 as COO in Springfield and has more than 20 years of experience in health care operations and clinical services leadership. Argueta is settling into his new role leading Mercy Southwest Missouri Communities. “Mercy’s presence in the Ozarks is significant,” Argueta said in the release. “Southwest Missouri is a large and important region for Mercy. It includes patients across 27,000 square miles and more than 200 sites of care. Creating a regional approach allows us to lead all facilities in the region in a coordinated manner and deepen existing services.” • Shaun Burke worked in the banking industry for nearly 40 years. John Myers is the new president of Mercy Springfield Communities.
APRIL 8-14, 2024 8 · SBJ.NET NEWS Springfield voters pick 3 for school board Tech investments, challenges garner focus at STC Squared by SBJ staff · sbj@sbj.net One new member and two incumbents won their bids for the Springfield Public Schools Board of Education at the polls on April 2. Danielle Kincaid and Dr. Maryam Mohammadkhani got the nod to retain their seats on the SPS board, and Susan Provance was chosen as a newcomer, according to unofficial election results posted by the Greene County clerk’s office. Voters were asked to select three board members out of seven candidates. Provance, a retired teacher and coach, received the highest vote tally, with 13,082 votes, or 18.03% of the total. Kincaid, partner at The Elder Law Group LLC and SPS board president, came in at 16.9% with 12,255 votes and Mohammadkhani, a retired pathologist, received 15.5% with 11,306 votes. The list of SPS board candidates, by votes, is below: • Provance, 18.03%, 13,082 votes. • Kincaid, 16.9%, 12,255 votes. • Mohammadkhani, 15.5%, 11,306 votes. • Landon McCarter, entrepreneur, 15.1%, 10,986 votes. • Chad Rollins, chief pharmacist for HealthDirect Pharmacy Services, 14.8%, 10,730 votes. • Scott Crise, incumbent board vice president and manager of gas plant operations for Associated Electric Cooperative Inc., 9.9%, 7,181 votes. • Kyler Sherman-Wilkins, associate professor of sociology at Missouri State University, 9.5%, 6,923 votes. The SPS Board of Education has seven members, including Judy Brunner, Kelly Byrne, Steve Makoski and Shurita Thomas-Tate, who were not up for reelection on April 2. City of Springfield ballot measures Two city of Springfield proposals on the ballot were approved by voters. Voters were asked to weigh in on whether to double the length of the mayor’s term by Mike Cullinan · mcullinan@sbj.net The third year for an all-day technology conference and expo in Springfield drew a record turnout that featured a keynote panel discussion about challenges and opportunities in the tech industry. Doug Pitt, co-owner of Pitt Technology Group LLC, served as the keynote panel moderator at STC Squared, held March 27 and hosted by the Springfield Tech Council, and was joined on stage by Ryan Stack, chief operating officer at SRC Holdings Corp.; Cheryl Hertel, vice president and chief information officer for CoxHealth; and Hal Higdon, chancellor of Ozarks Technical Community College. When it comes to cybersecurity, Hertel said every organization struggles. For CoxHealth, one of its biggest challenges See SQUARED on page 34 See ELECTION on page 36 Give yourself a time raise Stress-free payroll solutions with the fastest support in the world. apluspayroll.com Both city of Springfield ballot measures are approved at the polls TECH TALK Pitt Technology Group co-owner Doug Pitt, left, leads a tech-focused panel discussion at STC Squared. Panelists are, from left, Ryan Stack with SRC Holdings, CoxHealth’s Cheryl Hertel and Hal Higdon with OTC. provided by SPRINGFIELD TECH COUNCIL Industry leaders share cybersecurity concerns
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SPRINGFIELD BUSINESS JOURNAL · 11 APRIL 8-14, 2024 MEN OF THE YEAR 2024 TABLE OF CONTENTS Congratulations to the 20 men selected as recipients of Springfield Business Journal’s Men of the Year class of 2024! This accolade recognizes their leadership and impact within our community, underscoring their varied contributions across many fields including banking, education, health care, insurance, investments and the nonprofit sector. Despite my personal acquaintance with only a handful of them, it is clear their shared traits and values likely overshadow their differences, contributing to their nomination and ultimate selection as Men of the Year. I am sure they all have an incredible passion for the work they do in our community. While there are few different definitions of passion, the one I prefer is “a strong or extravagant fondness, enthusiasm or desire for anything.” You could ask each one of them and they would obviously have a great passion for their family and friends. They would undoubtedly have a passion for their work and the difference they make for their clients, customers and co-workers. The passion they show on a daily basis is certainly one of the reasons they were nominated. I would suspect another thing they all have in common is their desire to be leaders and agents of change in our community. Each person has their own leadership style and leadership journey. Most, if not all, had an amazing mentor early in their business career, or even earlier during their high school or college years. Each one of these men lead in a variety of diverse ways, but all are driven to have influence in their various areas of vocation. One of my favorite quotes on leadership comes from Ralph Waldo Emerson: “Do not follow where the path may lead. Go instead where there is no path and leave a trail.” These 20 gentlemen likely adhere to this statement. Lastly, I would guess each of these men has a level of empathy for those in their circles of life. When I think of empathy, I think of this quote from Maya Angelou: “I have learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” In a world craving genuine connections, it is vitally important that we focus on how we interact with those around us and to always show grace because we never know what people are dealing with in their day-to-day lives. These men exemplify what it means to drive positive change, not only through their professional accomplishments but in the way they live their lives, fostering a community where everyone is encouraged to thrive. Their example is a beacon for all, illustrating the profound effect of leadership imbued with passion, innovation and empathy. Once again, congratulations to the SBJ Men of the Year 2024 for their remarkable achievements and for setting a standard of excellence and compassion in our community. Anthony Roberts is executive director of Community Blood Center of the Ozarks and a 2023 Men of the Year honoree. He can be reached at robertsa@cbco.org. Who influenced the person you are today? It’s a question someone asked me recently and the inquiry is still bouncing around in my head. Teachers, family members, bosses, old and new friends, acquaintances – if we’re smart, we learn a little something about the world and our place in it from everyone we come across. I got a glimpse, and you will too after reading these profiles, into the people who have helped shape the individuals in this year’s class of Men of the Year. Through their short-answer Q&As, they answered questions about their families, dream dinner party guests and the words they live their lives by, among others. Compiling these answers from the honorees is my favorite part of the issue. The way we work, the approach we take to projects, the reasons why we give back and the drive that keeps us going – all of this is influenced by the people who are or have been in our lives. A round of applause to the honorees and the people who helped them become the standout employees and giving community members they are today. And thanks to the judges who selected the 2024 class. —Christine Temple, Executive Editor Here’s the Men of the Year selection process from start to finish: 1. Nominations are submitted from across the community. 2. Nominees are notified and given questionnaires to fill out for judges’ consideration. 3. SBJ selects an independent panel of judges to evaluate each submitted questionnaire, along with a resume and letter of recommendation. 4. Judges individually score each applicant based on their professional accomplishments, leadership/influence and civic engagement. 5. Judges are asked to recuse themselves from scoring any nominee who would be considered a conflict of interest. 6. SBJ tallies all judges’ scores to determine the top 20, with no two honorees from the same organization. 7. SBJ announces the honorees and reveals the year’s judges. Christine Temple Anthony Roberts EDITOR’S NOTE THE JUDGING PROCESS PASSION, LEADERSHIP, EMPATHY CONNECT THE HONOREES The 2024 Men of the Year honorees were chosen by an independent panel of judges. Judges are asked to recuse themselves from scoring questionnaires if they have a conflict of interest. [Editor’s note: A fifth judge did not complete scoring in time for publication.] The judges are: • Patrick Carpenter, president of GRITT Business Coaching LLC and a 2023 Men of Meet the Judges the Year honoree. • Ursula Gorman, human resources manager for Barker-Phillips-Jackson Inc. and a 2022 Top HR Professional in the Dynamic Dozen Awards. • Nicole Holt, deputy superintendent of academics for Springfield Public Schools and a 2023 Most Influential Women honoree. • David Schaumburg, assistant director of aviation for the Springfield-Branson National Airport and a 2023 40 Under 40 honoree. Wes Buchholz . . . . . . . .12 Dr. Robert L. Carolla . . . . . 12 TimDygon. . . . . . . . .13 Duan Gavel . . . . . . . . . . . . . . . . . .14 EricGerke . . . . . . . . .14 Jarad Giddens . . . . . . . .15 RyanGoeden . . . . . . . . 16 RyanHurn. . . . . . . . .16 JeffKennedy . . . . . . . . 17 Johnny T. McNeil . . . . . . 18 Austin Miller . . . . . . . . 18 Matthew D. Morris . . . . . .19 Tyler Padgitt . . . . . . . . 20 Cristian Rath . . . . . . . . 20 ScottRose. . . . . . . . .21 SamRost.........22 Michael Smith . . . . . . . 22 Matthew B. Suarez . . . . . 23 AdamToth. . . . . . . . .24 Christopher Upton . . . . . 24 Past Honorees . . . . . . . 25 SUPPORTING SPONSORS PRESENTED BY Gorman Schaumburg Carpenter Holt
12 · SBJ.NET APRIL 8-14, 2024 MEN OF THE YEAR 2024 TAWNIE WILSON ROBERT SADLER CLARK Wes Buchholz says he learned lessons on diplomacy early, due largely to living with three sisters in a single-parent household. “Resources were very limited, and I learned the valuable skill of placing one’s own needs after the needs of others and the dividends that kindness and compassion pay,” he says. “My call to work in social services comes more from an ‘I’ve walked in these shoes’ place than one of mere empathy. It gives me a certain edge – as well as a predisposition to effectively meet families where they are – as well as train volunteers to serve them well.” Buchholz, who directed the Crosslines Resource Center since 2021, became the vice president of programs for the Council of Churches in March, and contributed to the design and funding of a new nearly 60,000 square-foot headquarters that consolidates all Council of Churches programs. “Wes has changed the trajectory of thousands of lives, and as a leader has inspired true greatness in those he stewards,” says Jaimie Trussell, CEO of Council of Churches. “Wes’ leadership through a very challenging season – featuring a capital campaign, an extensive building renovation and the dismantling and reestablishment of organizational priorities – has been critical to our success.” Recently, Buchholz helped coordinate the planning process for CCO’s next strategic plan, aligning the visions of the CEO, board of directors, and program teams. “For the first time in our five-decade service history, we now have a comprehensive statement outlining our mission, vision, values and priorities, which will be used to guide our efforts and better adapt the organization’s mission to address the evolving needs of the community.” he says. Buchholz says he prioritizes professional development at the nonprofit, conducting and facilitating training sessions, providing an organizational Audible account and personally offering staff a Working Genius assessment to learn about individual working styles. Trussell says due to budget constraints, Buchholz covered the bulk of the costs on behalf of the team. “I am so grateful for his willingness to put his money where his mouth is, because he was right, and the results continue to make us a stronger and wiser organization,” she says. Outside of work, Buchholz serves on the county’s Community Organizations Active in Disaster and Have Faith committees, where he collaborates with local nonprofits and civic organizations on projects aimed at addressing community needs beyond food insecurity. In addition to these roles, Buchholz serves on the Springfield Public Schools Ambassador’s Program as well as the steering committee for the district’s annual Back to School bash. —Nicole Chilton, Contributing Writer In His Words Family: My wife, Katie, is one of the most incredible people I know! I am in constant awe of her efficiency and tenacity. We have a 5-year-old son, Jack, who goes 90 mph from the time his feet hit the floor in the morning until his head hits the pillow at night. We also have a one-and-ahalf-year-old son, Beau, who is the happiest kid ever. Dream dinner party guest: My Grandpa Jack. He taught me some of the most important lessons I’ve ever learned, most of the time without saying a thing – probably the most important of which is how much it matters to show up and be present for the people you love. Favorite place to be in Springfield area: Outside! Growing up, most of our family vacations included tent camping and floating on the area rivers or riding in my grandpa’s homemade pontoon boat. Retired oncologist Dr. Robert L. Carolla has left his mark on the local health care industry. Carolla is known, in part, for establishing Oncology Hematology Associates with Dr. Ruth Grant. The medical group since 1979 has offered oncology and hematology care throughout the region. “OHA became a pivotal force in expanding cancer care, and its affiliation with the National Cancer Institute elevated Springfield’s standing in medical research,” Carolla says, noting the organization started in response to the lack of medical oncology services in southwest Missouri. “This endeavor involved recruiting and mentoring eight oncologists, enabling the local administration of chemotherapy and ancillary cancer treatments.” Dr. Robert J. Ellis of Oncology Hematology Associates says a highlight of Carolla’s more than 50-year medical career was being the first physician to provide modern chemotherapeutics in southwest Missouri and northwest Arkansas. “Oncology Hematology Associates has continued to provide state-of-the-art care to literally hundreds of thousands of people,” Ellis says. “Through Dr. Carolla’s leadership, OHA has been a leader in enrolling patients in modern clinical trials. “He has been the primary investigator for many National Cancer Institute clinical trials which have advanced cancer care and established new standards of care both nationwide and worldwide.” Carolla says his proudest professional accomplishment was helping to establish Hospice Foundation of the Ozarks Inc. and serving as its first medical director. The organization advocates for the benefits of hospice care and provides grants to support end-of-life services in the Ozarks. “The foundation’s role in the community can’t be overstated, and its evolution reflects a commitment to tackling the challenges of providing compassionate end-of-life care,” Carolla says. “By providing knowledge and room for conversation in collaborative and inclusive environments, we hope to spur lasting, systemic improvement in hospice services that benefit adults, particularly the elderly, throughout Springfield and southwest Missouri.” Carolla’s community work includes roles on the board and executive and advisory committees of Hospice Foundation of the Ozarks, but his civic accomplishments don’t stop there. He has been active in Sculpture Walk Springfield, which was created by the Carolla and Schneider families. Carolla has been vice president of the board for Ozarks Lyric Opera and vestry and foundation president for Christ Episcopal Church. Additionally, his civic involvement has extended to Missouri State University, the Springfield Symphony Orchestra and Rotary Club of Springfield. “Volunteerism and civic leadership have been integral to my commitment to Springfield’s growth,” says Carolla. “Through volunteerism, I’ve been exposed to a culture of enthusiasm for the community that amazes me. “For those retired or approaching retirement, I encourage joining the volunteer community; the rewards are beyond measure.” —Geoff Pickle, Digital Editor In His Words Family: Peg Carolla, my wife of 54 years; children Margaret and Peter; and five grandchildren. Words to live by: Carpe diem – seize the day. You are in charge of your own happiness. Dream dinner party guest: Michelle Obama. Critical trait in employees: Enthusiasm. Medical tip: Floss each day. Dr. Robert L. Carolla Retired oncologist and community volunteer Wes Buchholz Council of Churches of the Ozarks Inc.
SPRINGFIELD BUSINESS JOURNAL · 13 APRIL 8-14, 2024 MEN OF THE YEAR 2024 TAWNIE WILSON Tim Dygon, executive vice president of The Arc of the Ozarks, says his career, spanning nearly two decades with The Arc, is more than a job to him, but “a mission that pays dividends beyond my personal or professional accomplishments.” During his time at The Arc, a nonprofit that offers services to support individuals with disabilities and their families, Dygon has seen the organization’s exponential growth from 200 employees to over 1,600, serving an expanded community with an operating budget exceeding $105 million. In 2021, he helped open an autism clinic in Branson, providing 100 multidisciplinary evaluations per year as well as occupational and speech therapy and applied behavior analysis. “I have had the fortunate privilege and opportunity to be involved with incredible growth with The Arc of the Ozarks,” he says. “However, my most proud accomplishment is opening an Autism and Neurodevelopmental Center in Springfield.” Over 10 years ago, Dygon helped establish a partnership with Missouri State University and Mercy to develop expanded services for individuals with autism and other neurodevelopmental disorders. “Waitlists for diagnostic services can be as long as two years for families looking to have their child evaluated,” he says. “I knew we had to do something more to ensure the families residing in Springfield had access to diagnostics and therapies for their children.” This led to Dygon in 2022 playing an instrumental role in securing a $5 million grant to help establish an autism center in southwest Missouri. “Acknowledging the magnitude of the project, I recognized the importance of humility in assembling a team of individuals whose talents surpassed my own,” he says. “This experience epitomizes my commitment to leading with humility, recognizing that the mission transcends any individual leader.” The 16,000-square-foot center opened in January, and with this expansion, is projected to provide a 500% increase in multidisciplinary evaluations per year in the region. During the COVID-19 pandemic, Dygon was put to the test. With the health care and nonprofit sectors under duress, he didn’t hesitate to work alongside his team, providing essential care services amid staffing shortages. “While urging our staff to remain on the front line, I personally reported to the office and actively participated in the day-to-day operations,” he says. “By aligning my actions with my words, I aimed to instill confidence and commitment in our team.” Dygon’s influence stretches into civic leadership, where in 2022 through a four-year appointment to the Missouri Commission on Autism Spectrum Disorders, he helped play a pivotal role in developing a comprehensive Autism Roadmap for Missouri. Now in the second phase, Dygon says the goal is to furnish a guiding framework for medical experts, educational professionals, parents/individuals with autism, and state government entities. As Dygon looks to the future, his eyes are set on expanding care for children with autism and neurodevelopmental disorders even further: “I truly believe this is only the beginning of even bigger things to come in 2024 and beyond.” —Nicole Chilton, Contributing Writer In His Words Family: I am a proud girl dad with three girls, Brookyln (10), Addison (8) and Emerson (6). I have been married to my wife, Candace, for 18 years. All three of my girls play competitive soccer. I absolutely love watching my girls play a sport they all love. Words to live by: Embrace the suck. Adversity, when met with resilience and grace, becomes a catalyst for transformation. Reading: “Believing is Seeing,” by Michael Guillen. Through the lens of science, Guillen explores the enigmatic dance between faith and reason. Tim Dygon The Arc of the Ozarks JUST PLAYING BALL IS A GAME CHANGER IT TAKES LITTLE TO BE BIG WWW.BIGBRO.COM
14 · SBJ.NET APRIL 8-14, 2024 MEN OF THE YEAR 2024 TAWNIE WILSON TAWNIE WILSON Laura Farmer is unequivocal. Many foster children are better off because Eric Gerke chose to help them. “Eric has been an integral part of our growth at CASA by constantly sharing our mission with others and motivating them to take action. Eric led our capital campaign committee that raised $3.7 million to purchase and renovate two buildings,” says Farmer, executive director of CASA of Southwest Missouri, which trains volunteers to advocate for kids in foster care. “Eric was involved in every step of the project from visioning to fundraising to implementation. It has been an incredible amount of work. “If not for Eric, these improvements to our child welfare system would not have been possible.” Serving CASA in multiple board roles, including as past president and chair of the fundraising effort that raised nearly $4 million in 13 months, is one of Gerke’s proudest civic accomplishments. His efforts with CASA over nearly a decade led to Gerke being named Board Member of the Year by the national CASA organization. “Being a small part of the growth CASA has seen in the last few years is very humbling,” he says. “I know many families have been positively influenced by the help CASA gives, which ensures children get out of the foster care system quicker and are less likely to return to foster care.” Gerke has spent his career in banking, most recently as senior vice president at Guaranty Bank, which he joined in 2019. He appreciates opportunities to use his experience to help others. “With our growth, I have been able to work with a variety of long term and new employees, many of whom are new to the bank or new to their role,” Gerke says. “I have enjoyed the increased leadership opportunities, and it has been exciting to see people grow and improve in their current roles and for some of them to receive promotions and additional responsibilities.” Gerke aims to be both banker and adviser with his clients. “The past few years have been a unique time for our economy and banking,” he says. “I strive to be a positive influence on my customer’s business and their employees.” Gerke believes helping others is part of leadership. “My parents instilled the importance of giving back to your community and those around you. As a leader, it is important to invest your time back into the community you live in,” he says. Gerke has served in several positions at Habitat for Humanity of Springfield where he sits on the finance committee, and he is a board member of the Springfield Westside Optimist Club, where he has served as president and vice president. Gerke is also a city council member in Republic and serves as its mayor pro tem. “Most problems can be solved by working hard and doing what is right. I try and keep this thought process in mind with every decision I make, whether it is in my personal or professional life, and I hope that is recognized by customers, colleagues, friends and family,” Gerke says. —Tresa McBee, Contributing Writer In His Words Family: Married to my wife, Carolyn, for 18 years. We have two boys: Austin, 13, and Bryce, 11. Both boys attend school in Republic and Carolyn is a teacher at the Republic Early Childhood Center. Everyone in my family is a big sports fan, especially when it comes to the Chiefs. Words to live by: “The greatest power God gave us is the power to choose. We have the opportunity to choose whether we are going to act or procrastinate, believe or doubt, pray or curse, help or heal.” —Lou Holtz Dream dinner party guest: I would really enjoy my kids getting to have a meal with my grandparents and get to know them. Strange but true fact: I have been skydiving and white water rafting on a class 5 rapid. A self-described natural problem solver, Duan Gavel is using his talents to help diverse businesses thrive. In 2022, Gavel and his wife, Michelle, launched All Things Diverse SGF, a directory-style app that’s free to users and participating businesses. “I am a person that does not shy away from problems,” Gavel says. “When I see a need, my goal is to assist in any way I can. I provide strategic ideas and appropriate solutions.” The creation of All Things Diverse SGF is Gavel’s proudest professional accomplishment, and he says it has connected many in the community to resources, businesses, organizations and professionals that the app’s users may have not known about. “It is my way of giving back to the community and letting people know that there is a community here for them and that they can find belonging,” Gavel says. “If people feel welcomed and that they belong, their experience and perception of Springfield will be positive.” Through All Things Diverse SGF, Gavel has helped businesses connect with resources that are needed for growth. An example is websites, of which All Things Diverse SGF has created more than 10 for businesses and nonprofits. In some cases, those services are donated. “I personally do not want capital to be a hurdle for an organization that provides a valuable service to the greater Springfield community,” Gavel says. “Many small businesses across Springfield require websites and mobile applications to stay competitive with larger companies. All Things Diverse SGF has made these tools more affordable to organizations so that they can reach their target audience and make running their businesses easier.” Multicultural Business Association Executive Director Darline Mabins says Gavel’s work with All Things Diverse SGF shows his commitment and care for the community. “This is something he does because he cares about the small-business community in Springfield,” Mabins says, adding his desire is “to make this a place his children will be proud to live and work in someday.” Gavel, who also works as an electric system designer for City Utilities of Springfield, has been involved civically with organizations such as the Multicultural Business Association and the Springfield chapter of the NAACP. Gavel is an active board member of the Multicultural Business Association, where he assists in the maintenance of the organization’s website and its social media posts, says Mabins. “He consistently engages with the members of the organization as a mentor or a resource for their small businesses,” Mabins says. “Duan displays a tireless level of engagement and dedication to helping others.” Gavel is pursuing a bachelor’s degree from Missouri State University in electrical engineering. He also has bachelor’s degrees in physics and information technology from MSU. With all of his professional endeavors, he says he brings the skill sets of “problem solving, analysis, software development, teamwork, customer service and project management.” —Geoff Pickle, Digital Editor In His Words Family: My wife, Michelle, and our three children, Elijah, Ariana and Micah. Family is what keeps me going each and every day. Words to live by: “Change will not come if we wait for some other people or some other time. We are the ones we’ve been waiting for. We are the change that we seek.” —President Barack Obama. Strange but true fact: I am a Greater Springfield Bowling Future Hall of Famer. I’m the second person in Springfield history to bowl back-to-back 300 games in a three-game series. Advice to men: The hardest thing to do is work hard when nobody’s watching. But I promise the hard work and long hours will pay off someday. Eric Gerke Guaranty Bank Duan Gavel City Utilities of Springfield and All Things Diverse SGF LLC
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