2019-06-27

2019-2020 Focus on Oak Grove City Guide Page 6 City Public & private services Oak Grove City Hall is located at 1300 Broadway. Water and Sewer Residents needing water and sewer services may contact the water clerk at City Hall, 1300 Broadway, 816-690-3773, ext. 1002. Services can often be connected within the same day if the call is made before 1 p.m., but a 24-hour notice is preferred. A $100 security deposit is needed. Sewer services are automatically put into effect as soon as the water is turned on. The city is serviced by a mechanical waste water treatment plant which went into operation in February 2006. Water bills are issued monthly on the 15th. The customer is allotted about three weeks to pay the bill before late fees are applied. Bills may be paid by mail or at a drop-off box for after-hours payment. The city accepts payment via credit and debit card in the office and online at the city website, www. cityofoakgrove.com. Electricity Residents who want to start electric service should contact KCP&L at 816-471-5275 or P.O. Box 418679, Kansas City, MO 64141-9679. There is usually no deposit required. Deposits may be required after disconnection due to a lack of payment for services rendered. Payments may be made by mail, with a credit or debit card over the telephone, authorized walk-in pay locations or online. Customers may also elect to have automatic monthly payments made through electronic withdrawal from a bank account, debit card or credit card. KCP&L is also online at www.kcpl.com. Gas Spire, formerly Missouri Gas Energy, 3420 Broadway, Kan- sas City, is the natural gas provider for Oak Grove. Those needing service may call 816-756-5252, and those wishing to report a gas leak should call 800-582-1234. Customers will be supplied with gas within one working day of the request. Provided three criteria are met, there is no deposit. The criteria are buying a home, working at the same job for more than a year or having good credit. Failing to meet at least one of these three, a deposit will be required, but may be paid in monthly installments added to the regular bill. Three weeks is the time provided for payment of a bill once it is issued. A 2% penalty is enforced for delinquent bills. Customers will receive two late notices before service is terminated, at which point a reconnection fee will be required. Customers may pay with cash or check at Hy-Vee Food and Drug, 601 W. US 40, Blue Springs. Other locations are available online. Bankplan is another option in which the bill is paid automatically from a bank account. Customers also may pay online after setting up a secure login and password. Spire is available online at www.spireen- ergy.com. Customer service representatives are available from 7 a.m. to 7 p.m. Monday through Friday, and 8 a.m. to 2 p.m. on Saturday. Telephone CenturyLink, handles telephone service for Oak Grove. Cus- tomers are billed midway through the month and have until the end of the following month to make payment before late charges are applied. Internet service also is available. Call 1-888-723- 8010 or visit the website, www.centurylink.com. Cable Television Comcast is the city’s cable provider. The company offers a wide variety of packages, ranging from Limited Basic Cable to Digital Premier as well as internet. Comcast may be reached at 816-795- 1100. A website is also available at www.xfinity.com . Recycling AAA Disposal Service offers recycling service for customers within Oak Grove city limits. Customers may use a curbside bin to recycle all paper, cardboard, aluminum, tin and plastics #1-7. The service does not collect glass or Styrofoam. For more information, visit www. aaadisposal.net or call 816-650-3180. City Hall 690-3773 www.cityofoakgrove.com City Administrator-Mark Pentz, interim, ext 1000 City Clerk - Cathy Smith, ext 1004 Utility Billing, Angela Jones - ext 1002 Deputy City Clerk, Kim Drury - ext 1001 Accounts payable, Linda Strange - ext 1003 Animal Control/Codes Enforcement, Maureen Keedwell - Ext. 1006 Municipal Court, Rachel Cary - ext 1500 Director of Parks and Recreation, Scott Matson - ext 1203 Aquatic Center, Kate Sollars - ext 1204 Police Chief, Bryon Price - ext 1101 Emergency Management Director, Mark Sherwood - ext 1105 For reporting an urgent situation to Public Works call 690-3773. In an emergency, hang up phone and dial 911.