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2017-2018 Focus on Oak Grove City Guide Page 6
City Public & private services
Oak Grove City Hall is located at 1300 Broadway.
Water and Sewer
Residents needing water and sewer services may contact the
water clerk at City Hall, 1300 Broadway in Oak Grove, 816-
690-3773, ext. 1002. Services can often be connected within the
same day if the call is made before 1 p.m., but a 24-hour notice
is preferred. A $100 security deposit is needed.
Sewer services are automatically put into effect as soon as the
water is turned on. The city is serviced by a mechanical waste-
water treatment plant which went into operation in February
2006.
Water bills are issued monthly on the 15th. The customer is
allotted about three weeks to pay the bill before late fees are
applied. Bills may be paid by mail or at a drop-off box for after-
hours payment. Making another convenient way of handling one’s
debt to the city for its services, the city now accepts payment via
credit and debit card in the office and online at the city website,
.
Electricity
Residents who want to start electric service should contact
KCP&L at 888-471-5275 or P.O. Box 418679, Kansas City, MO
64141-9679. There is usually no deposit required. Deposits
may be required after disconnection due to a lack of payment
for services rendered. Payments may be made by mail, with a
credit or debit card over the telephone, authorized walk-in pay
locations or online. Customers may also elect to have automatic
monthly payments made through electronic withdrawal from a
bank account, debit card or credit card. KCP&L is also online
at
Gas
Missouri Gas Energy, 3420 Broadway, Kansas City, is the
natural gas provider for Oak Grove. Those needing service may
call 816-756-5252, and those wishing to report a gas leak should
call 800-582-0000. Customers will be supplied with gas within
one working day of the request.
Provided three criteria are met, there is no deposit. The crite-
ria are buying a home, working at the same job for more than a
year or having good credit. Failing to meet at least one of these
three, a deposit will be required, but may be paid in monthly
installments added to the regular bill. Once again, three weeks
is the time provided for payment of a bill once it is issued. A 2%
penalty is enforced for delinquent bills.
Customers will receive two late notices before service is ter-
minated, at which point a re-connection fee will be required.
Customers may pay with cash or check at Hy-Vee Food and
Drug, 601 W. US 40, Blue Springs. Other locations are avail-
able online. Bankplan is another option in which the bill is paid
automatically from a bank account.
Customers also may pay online after setting up a secure log-in
and password. Missouri Gas Energy is available online at www.
Customer service representatives are available from 7 a.m.
to 7 p.m. Monday through Friday, and 8 a.m. - 2 p.m. on Sat-
urday.
Telephone
CenturyLink, 1-888-723-8010, handles telephone service for
Oak Grove. Customers are billed midway through the month
and have until the end of the following month to make payment
before late charges are applied.
Cable Television
Comcast is the city’s cable provider. The company offers a wide
variety of packages, ranging from Limited Basic Cable to Digital
Platinum Package. Comcast may be reached by dialing 816-795-
1100. A website is also available at .
Recycling
AAA Disposal Service now offers a free recycling service for cus-
tomers within Oak Grove City Limits. Customers may use a curbside
bin to recycle all paper, cardboard, aluminum, tin, and plastics #1-7.
The service does not collect glass or styrofoam. For more information
visit or call 816-650-3180.
City Hall 690-3773
City Administrator-Steven Craig, ext 1000
Assistant City Administrator - Tim Mathes, ext 1008
City Clerk - Cathy Smith, ext 1004
Utility Billing, Angela Jones - ext 1002
Customer Service, Kim Drury - ext 1001
Accounting Clerk - ext 1005
Accounts payable, Linda Strange - ext 1003
Building Official, Mike Russell - ext 1007
Maureen Keedwell, animal control/codes enforcement - Ext. 1006
Municipal Courts, Rachel Cary - ext 1500
Director of Parks and Recreation, Scott Matson - ext 1203
Swimming Pool, Kate Sollars - ext 1204
Police Chief, Bryon Price - ext 1101
For reporting an urgent situation to Public Works call 690-3773.
In an emergency, hang up phone and dial 911.
Mark Sherwood, emergency management director - ext 1105
A city employee directory may be obtained by pressing #.